Avoiding the Wrong Lessons From the VA and HealthCare.gov Problems

Problems with the launch of HealthCare.gov and with veterans hospitals allegedly concealing long waits for care feed a narrative that government doesn’t work. But many government programs, including Medicare and Social Security, work well. And there are as many examples of corporate bungling–GM and its ignition switches, BP in the Gulf–as there are of government bungling. One impulse when government fails is to work around the responsible agencies and officials. An example is a recent proposal to establish a “CEO” for Affordable Care Act implementation who would coordinate critical functions related to the new insurance exchanges…Read More

 

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