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Insurance policy’s fine print trumps 96-year-old’s good faith
On her 96th birthday earlier this month, Elaine Tollefson celebrated with a visit from out-of-town grandkids to her home, an assisted living center in central Nebraska. But there’s one birthday present she still wants from Minneapolis-based Thrivent Financial: Checks to help defray the cost of that home. Tollefson has paid the monthly premiums on her long-term care insurance policy for 26 years. In April, Thrivent told Tollefson that she cannot collect any benefits because she did not follow her policy’s protocol of spending three days in the hospital first….Read More
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