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Multifactor authentication is gaining acceptance - NAPA
People are no longer frustrated about multifactor authentication processes and other security measures on retirement plan websites and mobile apps, according to the latest J.D. Power’s U.S. Retirement Plan Digital Experience Study. Over half of the respondents stated that security is more important than convenience, and protecting their assets is crucial, even if it requires a longer login process. Ted Godbout, writing for the National Association of Plan Advisors, explains why account security is now one of the biggest drivers of overall customer satisfaction with retirement account digital tools. Read Mr. Godbout’s article here…
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