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Changes to Accessing Social Security In-Person Services
We are expanding appointment-based services at our local Social Security offices. By scheduling appointments, we aim to reduce wait times, streamline service delivery, and improve customer experience. Nearly 400 local offices have already moved to appointment-based service this year. These offices have seen significant reductions in wait times due to more efficient and helpful visitor experiences and increases in the number of customers able to complete their business online. Continue reading here…
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