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Concerns About Fraud on the Rise

Forbes contributor Shep Hyken, in a post on, examines the growing concerns across the U.S. consumer base about fraud and its impact on each of us. In fact, Hyken reports that over 90% of us are concerned about the potential of fraud in our daily consumer actions, and are therefore increasingly reluctant to share personal information. He sums the issue up nicely with this comment, “Fraud is eroding the customer experience!” Read his post here…


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