Social Security Report

Frank Bisignano, the “second-biggest business figure” tapped by President Trump

Bisignano, CEO of payments processing colossus Fiserv has been selected to assume the position of Social Security Commissioner, pending Senate approval. In taking on this position, he faces substantial challenges related to repeated criticism of the agency’s customer service track record. A recent msn.com post by Shawn Tully puts these challenges in perspective, suggesting his key role will be as a “day-to-day operator” focused on “Fixing back-office operations by modernizing technology, and using those tools to hone customer service.” For the complete msn.com post, click here…

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