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Skimping on Human Interaction Won’t Save Money for the SSA

In the past five years the Social Security Administration has completed the largest field office reduction in its history by terminating 533 temporary mobile offices and closing 64 of its field offices.   In Maine, those actions resulted in the closure of the Rumford, Maine local office. In its place the SSA installed a two-way video monitor in the local library to enable a connection between an individual with a claims worker located in the Auburn, Maine field office.   Individuals who suffer from a painful disability or seek to apply for their retirement are no longer are afforded the opportunity to meet with a social security worker who can explain the intricacies of the application...Read More


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