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Social Security Announces Vision 2025, A Long-Range Service Delivery Vision
Ensures a Commitment to Local Field Office Presence Nationwide
Embarking on its 80th Anniversary of being a key piece of the Nation’s fabric, Carolyn W. Colvin, Acting Commissioner of Social Security, today officially released Vision 2025. The vision will serve as a “North Star” to guide Social Security and show how the agency will accomplish and deliver three key priorities: superior customer experience, exceptional employees, and an innovative organization over the next decade and beyond. “We must be prepared to adapt as technology and society changes at an unprecedented rate,” Acting Commissioner Colvin said. “Vision 2025 is our way of making sure we keep up with these changes, and how we position ourselves to best serve the public in the future.” Read more…