Latest News
Social Security’s New National System Has Been Put on Pause - Parade.com
The Social Security Administration (SSA) had planned to go live on March 7th, 2026, with its new Nationwide system to make it easier for people who need Social Security assistance. The two new systems that the SSA designed to make appointment scheduling and caseload management easier have been delayed for the second time.
The launch of the National Appointment Scheduling Calendar (NASC) and a National Workload Management (NWLM) system has been delayed until further notice, with no expected release date at this time. The new NASC will direct your call to a Social Security representative at any office in the country, while the NWLM is designed to route your assistance request to someone with the proper skill level.
Lauren Wellbank has written an article about the current status of ongoing efforts to make the SSA more efficient in helping people. For further details, read the complete article here…
This posting is presented for informational purposes only and does not represent legal or financial guidance. Any opinions or interpretations presented are either those of the original author or, in the case of articles authored by the AMAC Foundation, are the opinions of AMAC Foundation staff, originally trained and accredited by the National Social Security Association (NSSA) and certified via the AMAC Foundation. Any links included in the article are valid on the posted date; socialsecurityreport.org cannot guarantee the duration of the links’ validity. NSSA and the AMAC Foundation and its staff are not affiliated with or endorsed by the Social Security Administration or any other governmental entity. To submit a question, visit our website (https://amacfoundation.org/services/) or email us at ssadvisor@amacfoundation.org. Because we are a non-profit organization, there is no charge for these services.