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SSA Proposes Permanent Use of Virtual Technologies for Disability Hearings

As explained in a May 19 Federal Register notice, the Social Security Administration is seeking to make the use of video and phone hearings a permanent operating procedure. An article posted on federaltimes.com notes that the agency has had favorable results via the use of these technologies, and cites operating benefits for both staff and claimants. Use of virtual tools implemented during the pandemic era has been claimed to be more efficient and would lead to cost savings for claimants and agency operations, as explained in a post by Federal Times staff reporter Molly Weisner, which you can access here.

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