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Thoughts on Dealing with SSA’s Customer Service Issues
Many know that the Social Security Administration field offices face staffing issues, which creates difficulties for folks who prefer on-site office visits. In the face of that problem, the agency has re-emphasized using online capabilities to conduct many relatively routine operations. In a press release issued yesterday, SSA provided specific guidance on five common areas where online services can be used, along with information on making telephone contact for other matters. Check the post out here…
We know that the Customer Service issues are real, and that’s one of the fundamental reasons the AMAC Foundation offers its Social Security Advisory Service. This free service features access to a staff of trained and certified advisors via email or telephone and has aided thousands of seniors in its eight-year history. Learn more about this service and how to access it here.
This posting is presented for informational purposes only and does not represent legal or financial guidance. Any opinions or interpretations presented are either those of the original author or, in the case of articles authored by the AMAC Foundation, are the opinions of AMAC Foundation staff, originally trained and accredited by the National Social Security Association (NSSA) and certified via the AMAC Foundation. Any links included in the article are valid on the posted date; socialsecurityreport.org cannot guarantee the duration of the links’ validity. NSSA and the AMAC Foundation and its staff are not affiliated with or endorsed by the Social Security Administration or any other governmental entity. To submit a question, visit our website (https://amacfoundation.org/services/) or email us at ssadvisor@amacfoundation.org. Because we are a non-profit organization, there is no charge for these services.