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Social Security’s $300M IT project doesn’t work

After spending nearly $300 million on a new computer system to handle disability claims, the Social Security Administration still can’t get it to work. And officials can’t say when it will. Six years ago, Social Security embarked on an aggressive plan to replace outdated computer systems overwhelmed by a growing flood of disability claims. But the project has been racked by delays and mismanagement, according to an internal report commissioned by the agency. Today, the project is still in the testing phase, and the agency can’t say when it will be operational or how much it will cost…Read More

 

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