The Social Security Administration is Working Hard to Ensure You Get the Help You Need - SSA.gov

Commissioner Bisignano is visiting field offices across the country to discuss how new technology and process enhancements can better serve you, both by phone and in person. After gathering suggestions on how to improve service, the Social Security Administration implemented an important update to its key workload processing systems last night. These updates will enable Social Security employees to meet your needs, regardless of which office you contact or where your case is located. Meaning that when you reach them by phone, you can expect more consistent and complete service, regardless of who answers your call or which office they are located in. Click here … to read the full comments on SSA.gov
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