Call Social Security? Or Call the AMAC Foundation’s Social Security Advisory Service? - CNET
This CNET article by Nina Raemont encourages those with questions about their Social Security benefits to call the Social Security Administration for answers. That’s decent advice, but may not be a panacea which gets all your Social Security questions answered. For one thing, many who call Social Security report that getting through to a live person on the phone is an exercise in frustration. Wait times may be excruciatingly long, the person you end up speaking with may not have the experience to answer your specific question. Some report that calls are dropped for no apparent reason and some even question whether the information offered is correct. Keep in mind too that Social Security agents aren’t permitted to offer advice on claiming strategies, all of which adds up to the need for an alternative way to get expert advice about your Social Security options. And the AMAC Foundation is that alternative.
The AMAC Foundation has a staff of fully accredited Social Security Advisors who stand ready to answer all your questions about Social Security (and about enrollment in Medicare). All inquiries are either immediately answered or, if received outside of normal office hours, are responded to within 24 business hours of receipt. The Foundation has handled over 27,000 Social Security inquiries since the service started in 2016, with 98% customer satisfaction on timeliness of response and 96% satisfaction with the completeness of the answer provided. And, since the AMAC Foundation is a non-profit entity, there is never a fee for taking advantage of their Social Security Advisory Service.
To read the CNET article which suggests contacting the Social Security Administration for answers to your Social Security questions, click here.
For more information about the AMAC Foundation’s free Social Security Advisory Service, click here.