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Congress gets tough as Social Security office services decline

In the name of operating efficiency the Social Security Administration (SSA) continues to close field offices, which translates to longer wait times and fewer staff to respond to the needs of America’s senior citizens. And since the SSA administers other programs such as Supplemental Security Income (SSI) and Medicare enrollment, it’s not only current and future Social Security beneficiaries who are affected. Two Senators on the Senate Special Committee on Aging have taken the SSA to task for the decline in available services at a time when about 10,000 Americans are reaching retirement age daily. In this Washington Post article by Joe Davidson, the author laments how Social Security’s services are declining and describes the actions these Senators have taken to shine a spotlight on the problem. Click here to read more.

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