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Equifax: Learn from others how to handle, and how not to handle, this crisis

It has been all over the news, but the Equifax data breach potentially affecting 143 million Americans is an issue of crisis proportions for the company itself.  Equifax hasn’t been particularly forthcoming about what happened, nor have they been especially generous about offering remedial services to consumers.  And that is not only troubling to the public, but could also border on an existential threat to the company’s future.  Not that anyone’s feeling sorry for Equifax, but this article by Brian Tierney appearing at the Pensacola (FL) News-Journal explains that there’s a right way and a wrong way to handle such a major corporate issue.  Click here to read more.

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