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Medicare Open Enrollment and AI: Be Careful! - msn.com
The excitement about artificial intelligence and its potential benefits across a variety of situations is growing. No question about that. The questions that arise, though, concern the accuracy of the information returned by an AI query. Although it’s likely a technology-maturation issue, accepting responses in AI chats can lead to unexpected consequences, as explained in a recent MSN.com post by Jessica Hall. Ms. Hall explains recent research indicating, “Chatbots don’t have your doctor network information or prescription or formulary information. If it’s a very targeted question, maybe they can answer it. But it’s not going to give nuanced, personalized information.” So, the watchword is: Be Careful.”