Social Security to Enter the 21st Century - AMAC & The Motley Fool

It might seem odd that business by phone and electronic signatures is not standard practice for the Social Security Administration (SSA) in the year 2022, when such is commonplace at so many entities in the private sector. Dave Kovaleski of The Motley Fool reviews President Biden’s executive order of Dec 13, 2021, which is designed to improve efficiency and to reduce the “time tax” on dealing with federal agencies.

The order calls for the development of digital and mobile processes that allow people to apply for and receive their Social Security benefits, upload forms, obtain documents, and make inquiries, among other services, online, thus avoiding a trip to a field office or doing business by mail.

In addition, it removes the requirement to provide physical signatures in favor of electronic signatures. It allows SSA to share information with other government agencies and help people find other benefits for which they are eligible. Overall, the order calls for a review of all services within the SSA that “require original or physical documentation or in-person appearance as an element of identity or evidence authentication.” Full article here.

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