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Social Security’s Telephone Problems

Social Security published an announcement, essentially apologizing to those who have had difficulty contacting them by telephone. That difficulty has taken the form of especially long wait times and, sometimes, being unintentionally disconnected after the call has finally started. According to Social Security’s post, this is a result of “modernizing” their telephone systems, and they say they are “diligently working to fix these issues.” They do, however, also pass along some tips on how to be more successful when trying to contact them, as can be seen in this announcement posted by the Social Security Administration.

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