Social Security Administration

Social Security’s Rule Changes–A Bit of a Bouncing Ball

If you’ve been trying to stay up to date on the administrative changes being made at the Social Security Administration over the past few months, you know that it’s been kind of chaotic. The effective dates for some of the…

Examining the Details on DOGE-Related SSA Reductions

(This post is related to today’s headline post) The numbers continue to evolve as DOGE makes its way through the maze of government agencies, but one of the focus areas that draws considerable attention in the media is the closing…

SSA Customer Service Critiqued by Whistleblower in FNN Article

Much has been written about the level of public dissatisfaction with customer service provided by Social Security Administration (SSA) field offices. The matter has been the subject of several Congressional hearings and has often been attributed to staffing issues the…

Thoughts on Dealing with SSA’s Customer Service Issues

Many know that the Social Security Administration field offices face staffing issues, which creates difficulties for folks who prefer on-site office visits. In the face of that problem, the agency has re-emphasized using online capabilities to conduct many relatively routine…

Social Security’s Operational Funding Shortfalls Highlighted in Appropriations Hearing

Yesterday’s hearing by the House Appropriations Committee and the Labor, Health and Human Services, Education, and Related Agencies Appropriations Subcommittee spotlighted the impact of current Social Security Administration funding levels on the agency’s customer service capabilities. In her remarks at the…

SSA Issues Alert for “Long-Con” Scams

Fraud situations involving Social Security beneficiaries in the past have generally focused on simple telephone contacts. It seems these days that a new more elabortate kind of scam is hitting the airwaves, and their labeled “long-con” portions. As explained in…

Commissioner Weighs in on Social Security problems

In a post yesterday on newsweek.com, Social Security commissioner Martin O’Malley made a case fo prioritization of steps to ward off two major problems facing the program: the looming funding crisis and the evolving customer service crisis. Stressing that “…staffing…

Social Security and Small Business…Good Together

Social Security Administration Public Affairs Specialist Sabrina Feliciano, in a post on patch.com, outlines the slate of online services available to small business owners through the agency. Her article provides a link to the SSA.gov website where small business owners…

Staff Re-build at SSA Set to Commence

Just a few months into his Social Security Administration post, Commissioner Martin O’Malley is launching a concerted move to quickly re-build a workforce decimated by turnover and hiring freezes in recent years. Aided by a slight increase in funding, O’Malley…

Commissioner O’Malley Puts a Stake in the Ground on Telework

As he comes up to speed in his new role, Social Security Commissioner Martin O’Malley is traveling the country getting a feel for life in the Agency’s field offices. One of the byproducts of his ground-level tours is an assessment…

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