Social Security Administration Eyeing Elimination of Nationwide Field Structure
The Social Security Administration (SSA) has been eyeing a plan that would radically transform the agency’s current structure, eliminating the face-to-face customer service that the 43 million Americans who annually visit their SSA field offices have traditionally received. The report, titled “Long-Term Strategic Vision and Vision Elements for the Social Security Administration,” or Vision 2025 for short, was produced (under an SSA contract) by SSA contractor National Academy of Public Administration (NAPA). The plan’s draft introduction was obtained by the American Federation of Government Employees, a national union representing 28,000 SSA field office employees across the country. ..Read More
This posting is presented for informational purposes only and does not represent legal or financial guidance. Any opinions or interpretations presented are either those of the original author or, in the case of articles authored by the AMAC Foundation, are the opinions of AMAC Foundation staff, originally trained and accredited by the National Social Security Association (NSSA) and certified via the AMAC Foundation. Any links included in the article are valid on the posted date; socialsecurityreport.org cannot guarantee the duration of the links’ validity. NSSA and the AMAC Foundation and its staff are not affiliated with or endorsed by the Social Security Administration or any other governmental entity. To submit a question, visit our website (https://amacfoundation.org/services/) or email us at ssadvisor@amacfoundation.org. Because we are a non-profit organization, there is no charge for these services.