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Social Security: Customer service comes first
(By - Kimberly Yellow Robe, www.azcentral.com)
Good communication is about more than just promptly taking a customer’s phone call or directing them to a helpful website. It includes providing useful information in a clear and easy-to-understand way, in writing, on the web, and over the phone.
June is National Effective Communications Month, but at Social Security, we’re at the forefront of clear, concise communications all the time. Read more…
This posting is presented for informational purposes only and does not represent legal or financial guidance. Any opinions or interpretations presented are either those of the original author or, in the case of articles authored by the AMAC Foundation, are the opinions of AMAC Foundation staff, originally trained and accredited by the National Social Security Association (NSSA) and certified via the AMAC Foundation. Any links included in the article are valid on the posted date; socialsecurityreport.org cannot guarantee the duration of the links’ validity. NSSA and the AMAC Foundation and its staff are not affiliated with or endorsed by the Social Security Administration or any other governmental entity. To submit a question, visit our website (https://amacfoundation.org/services/) or email us at ssadvisor@amacfoundation.org. Because we are a non-profit organization, there is no charge for these services.
