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Social Security envisions a new tech-savvy future
(By - Mary Beth Franklin, www.investmentnews.com)
Agency embraces technology while juggling demand for increased face-to-face service
The timing couldn’t be worse. Soon after the Social Security Administration unveiled its blueprint for increasing its use of technology to deliver customer services to aging and disabled Americans, news broke about the latest cyberattacks against a number of government websites.
But like it or not, the future is unstoppable and technology is part of the future. Read more…
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