Latest News
SSA Commissioner Details Plans for AI Deployment
In a piece related to today’s earlier “Latest News” post here, Selfemployed.com staff editor Emily Luderdale follows up on Social Security Commissioner Frank Bisignano’s recent public statements on the implementation of artificial intelligence (AI) concepts into the agency’s operations in a post on their website. Her post (click here) describes the Commissioner’s thoughts on how “…AI will play a crucial role in helping employees manage their workload more efficiently.” The increased use of digital, AI-based tools is expected to enhance service delivery while boosting employee productivity, with the underlying objective of meeting increased workload demands and achieving a higher level of employee satisfaction.
It will be fascinating to watch the integration of AI tools in SSA’s operations unfold, and to observe the public’s reaction to the impact of the changes. There may be some stumbling blocks, but the overall objective is likely a sound step toward modernizing many of the beleaguered agency’s routine tasks.