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Why Social Security’s Advice Is Often Wrong

(By - Philip Moeller, www.time.com)

Following even the agency’s most basic instructions may be a bad idea. Social Security advice is always well-intentioned, usually helpful—and often wrong. That was one of the most eye-opening findings of doing two years of research on Get What’s Yours, the recent book on Social Security that I co-authored.

In trying to provide advice that is easily understood and applies to most people, the agency often glosses over complex program rules and claiming scenarios. Unfortunately, if people make bad claiming decisions as a result, they are the ones who pay the price, not some representative at a Social Security office or on the other end of the phone line in a huge call center.  Read more…

 

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