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Claims errors, long appeals still haunt disabled veterans
Mistakes and years-long appeals continue to haunt veterans seeking disability benefits even as the Department of Veterans Affairs achieves some success in reducing the backlog of initial claims, key senators warned a top agency official Wednesday. Allison Hickey, under secretary for benefits at the veterans’ agency, insisted that claims processors have reached an unprecedented accuracy rate of 90 percent, as they dramatically reduced the backlog of disability claims. Read more…
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