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How the Social Security Administration Could Help Claimants

In the wake of the recent report detailing the shortcomings of the Social Security Administration’s employees there has been much discussion on how the process of claiming for Social Security could be improved. The first problem lies in the availability of the public to find information on the process itself. Many heading in to retirement do not know anything beyond the most basic things about Social Security because the information can be so hard to track down. This leaves them at the mercy of the first representative they talk to as that is where the bulk of their info will be coming from. This is simply too much information to absorb over a phone call and leads to frustration on both ends. There are many ways in which this could be handled much better and would consequently solve many more of the problems in the application process. For more information visit this article by William Meyer with PR Newswire.

 

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