SSA Offices Urged to Reopen
Rep. Jody Hice (R-Ga.), ranking member of the Subcommittee on Government Operations, is urging Federal workers to return to their normal workplaces. Citing updated CDC guidance on mask requirements, as well as the most recent progress in vaccination rates, Hice formally requested a staff-level briefing no later than May 25 to address “the preparation and planning currently underway for a return of the federal workforce to its ordinary work locations.”
Hice’s May 18 letter to Kathleen McGettigan, acting director of the Office of Personnel Management, specifically cited the negative consequences of prolonged inability to interact directly and face-to-face with critical services, especially in the case of Veterans and Social Security beneficiaries who may not have the ability or expertise to deal with a completely virtual service platform. Hice observed that “customer-service oriented federal agency functions are suffering from near uniform virtual work,” noting that the abrupt shift to remote working arrangements has led to security and productivity issues in several areas and should not be prolonged.
In reaction to the COVID-19 pandemic’s disruption of normal working arrangements at many levels, it’s important to note that the AMAC Foundation resolved early on to continue its Social Security Advisor Service uninterrupted, re-deploying our certified Advisors to work at home and providing the necessary communication equipment to receive and respond to requests. Our free-to-the public service continue to operate seamlessly during the pandemic, and to-date has provided support to well over 16,000 folks struggling to navigate the complexities of Social Security. To learn more about this service, click here…